Refund Policy — Alpha Rotation Lab

1. Overview1. 概述

Alpha Rotation Lab offers monthly subscriptions to digital research content. Because our service consists entirely of digital content that is made accessible immediately upon subscription confirmation, we have a limited refund policy as described below. 阿爾法輪動實驗室提供數字研究内容的月度訂閱服務。由於我們的服務完全由訂閱確認後立即可訪問的數字内容構成，我們的退款政策如下所述。

2. Monthly Subscription Refunds2. 月度訂閱退款

Refund requests may be considered within 7 days of the initial purchase date. If you are unsatisfied with the service for any reason within 7 days of your first subscription payment, please contact us and we will review your request. 退款申請可在首次購買日期後 7 天内提出。如果您在首次訂閱付款後 7 天内因任何原因對服務不滿意，請聯繫我們，我們將審核您的申請。

After the initial 7-day period, and due to the digital nature of the product: 在初始 7 天期限之後，由於產品的數字性質：

Refunds are generally not provided after content access has been granted, unless required by applicable consumer protection laws in your jurisdiction. 除非您所在司法管轄區的適用消費者保護法律另有要求，否則在授予内容訪問權限後通常不提供退款。
Renewal charges for subsequent billing periods are non-refundable. You may cancel your subscription at any time before the next renewal date to avoid future charges. 後續計費週期的續訂費用不予退還。您可在下次續訂日期前隨時取消訂閱，以避免未來費用。

3. Cancellation3. 取消訂閱

You may cancel your subscription at any time. Cancellation is processed through the Paddle billing portal or by contacting us directly. Upon cancellation: 您可隨時取消訂閱。取消通過 Paddle 帳單入口或直接聯繫我們處理。取消後：

Your subscription remains active until the end of the current paid billing period. 您的訂閱在當前已付費計費週期結束前保持有效。
No further charges will be made after cancellation takes effect. 取消生效後不再產生任何費用。
Access to the private research portal will be removed at the end of the billing period. 計費週期結束時將撤銷對私有研究平台的訪問權限。

4. Exceptions & Consumer Rights4. 例外情況與消費者權利

Nothing in this Refund Policy is intended to limit or exclude rights that you may have under applicable consumer protection laws in your jurisdiction. If local laws provide you with additional rights to a refund, those rights will apply. 本退款政策中的任何内容均不旨在限制或排除您根據所在司法管轄區適用消費者保護法律可能享有的權利。如果當地法律賦予您額外的退款權利，這些權利將適用。

Refunds may also be considered at our discretion in cases of: 在以下情況下，我們也可酌情考慮退款：

Technical failure that prevented you from accessing the service during a paid period, where we are unable to resolve the issue.在付費期間因技術故障導致您無法訪問服務，且我們無法解決該問題。
Duplicate or erroneous charges confirmed by our payment provider.由我們的支付服務商確認的重複或錯誤收費。

5. How to Request a Refund5. 如何申請退款

To request a refund, please contact us at AlphaRotationLab@outlook.com with: 如需申請退款，請通過 AlphaRotationLab@outlook.com 聯繫我們，並提供：

Your subscription email address.您的訂閱電子郵箱地址。
Your Paddle order or transaction reference number.您的 Paddle 訂單或交易參考號。
The reason for your refund request.您申請退款的原因。

We aim to respond to all refund requests within 3 business days. If approved, refunds are processed by Paddle and typically appear in your account within 5–10 business days, depending on your payment provider. 我們力爭在 3 個工作日内回復所有退款申請。如獲批准，退款由 Paddle 處理，通常在 5–10 個工作日内根據您的支付服務商反映在您的帳戶中。

6. Contact6. 聯繫方式

For any questions about this Refund Policy or to submit a refund request: 如對本退款政策有任何疑問或需提交退款申請：

AlphaRotationLab@outlook.com